COMPLAINT
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In case of any grievance, customers can intimate and record their complaints / grievances to the Grievance Redressal Officer (GRO), who would take steps to resolve the same expeditiously, her details are as follows:
Name:
Ms. Neeru Grover
Mobile No:
9266766886
Email id:
grievance@ashgrove.in
Add:
90/20, Ground Floor, Malviya Nagar, South Delhi, Delhi - 110017, India
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If customer's complaint/concern is not redressed within a period of 30 days, customer can lodge a complaint on the RBI CMS portal - https://cms.rbi.org.in or send a complaint form to the below-mentioned address:
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Centralised Receipt and Processing Centre, Reserve Bank of India, 4th Floor, Sector 17,
Chandigarh - 160017 Tollfree Number- 14448